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Conference Schedule Grid

Wednesday
 
9:00 AM - 10:00 AM KEYNOTE — Keynote
10:00 AM - 5:00 PM SPECIAL EVENTS — Exhibit Hall Open
10:15 AM - 11:15 AM ROOM 3 — Using Analytics to Inform Your Customer Engagement Strategy
10:30 AM - 11:00 AM ROOM 2 — Transforming Customer Service with Clienteling
10:30 AM - 11:30 AM ROOM 1 — Moving the Needle on Customer Loyalty with Mobile & Social
11:15 AM - 11:45 AM ROOM 2 — Making Your Cross Channel Content Responsive From the First Step to the Last
11:45 AM - 12:45 PM ROOM 1 — Curating Contextually Relevant Shopping Experiences
12:00 PM - 12:30 PM ROOM 2 — Turning Visual Content into Sales
2:00 PM - 2:45 PM ROOM 1 — The Great Showrooming Debate: Embrace It or Hate It
2:30 PM - 3:00 PM ROOM 2 — Content Marketing Strategy: Successfully Engage & Retain Customers
3:00 PM - 4:00 PM ROOM 1 — Personalization: The New Gold Standard for Online Retail
3:00 PM - 4:00 PM ROOM 3 — Collaboration Instead of Miscommunication Proven Techniques to Enable A Successful Project!
3:30 PM - 4:00 PM ROOM 2 — Oklahoma City Thunder Case-Study
4:00 PM - 5:00 PM SPECIAL EVENTS — Networking Reception
Thursday
 
9:00 AM - 10:00 AM KEYNOTE — Keynote
10:00 AM - 4:00 PM SPECIAL EVENTS — Exhibit Hall Open
10:15 AM - 11:15 AM ROOM 3 — Reaching Millennials via Technology
10:30 AM - 11:00 AM ROOM 2 — Retail Merchandising in the Digital Age: How to Configure an Interactive Environment
10:30 AM - 11:30 AM ROOM 1 — Technology Trends Transforming the Customer Engagement Landscape
11:15 AM - 11:45 AM ROOM 2 — Engaging Customers and Prospects with Transformative Digital Marketing
11:45 AM - 12:30 PM ROOM 1 — Building a Multi-Channel Engagement Strategy in Mobile
1:00 PM - 2:00 PM ROOM 1 — The Importance of Brand in Digital Marketing and SEO
2:15 PM - 3:00 PM KEYNOTE — Keynote
3:00 PM - 4:00 PM SPECIAL EVENTS — Networking Reception