Welcome to Customer Engagement World (CEW)

The BIG Event for Customer Engagement

The prospects are daunting… and exhilarating. So many new channels, technologies and networks are converging into the customer’s personal journey with your brand. Which is why your omnichannel marketing ambitions demand a show as all-inclusive as this. The keys. The tools. The pitfalls. Everything you need to know is here.

  • Conference
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  • Expo
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  • Is CEW For You?
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  • CEW At A Glance
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  • Exhibit at CEW
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relevant content predicting customer behavior mobile personalization social engagement big data POS location-based behavior planning meaningful conversations CEW analytics digital experience in-venue

More than ever, this year's Customer Engagement World will immerse you in a unique event experience, making omnichannel marketing understandable, practical, and real. It's the one New York City-sized guide to unifying and electrifying your brand experience whenever and wherever the customer meets it. You'll come away with priceless insights into:

  • The marketing mix that will work for you and why
  • How to achieve vital collaboration between marketing and IT – CMOs and CTOs
  • Building customer loyalty and advocacy through social and mobile channels
  • Techniques for making the most of the data and analytics at your disposal
  • Understanding emerging models for predicting customer behavior

Come away with the "Next Big Thing" AND the dozens of little things that will keep you ahead of the curve.

Customer Engagement World - Right Message.  Right Channel.  Right Time.  RIGHT HERE.

Nothing else compares to CEW's huge choice of workshops, premier speakers, inspirational case histories, spirited debates, jaw-dropping technology debuts, and real-world takeaways.

Want to get the big picture of evolving customer expectations, and distinguish fads from the real future of the engagement ecosystem? Register for CEW now!